Five content management mistakes to avoid
Improve your user experience with the help of professional content management
Doing nothing
The worst you can do is: nothing. You book in your car for an annual service, have it regularly inspected and, if necessary, replace certain parts. The better care you take of your car, the longer you will be able to drive it. With your website, it’s just the same – the only difference being that the internet is even more short-lived than the automotive world.
You can keep your website up to date by …
- regularly checking plug-ins and updates and installing new ones if necessary.
- updating or recycling your content.
- deleting unused or poorly visited pages.
- keeping your meta tags up to date.
- adding alt text to your images.
- finding outdated links and removing or replacing them.
Not using an editorial plan
Often, more than one team member has access to the company website. This makes sense especially if multiple people are responsible for different parts of the website. For instance, while one person makes sure that your blog and news articles are up to date, another person is responsible for the product data section.
To avoid mix-ups, it takes meticulous planning. An editorial plan for content management topics allows you to keep track of who is responsible for which part of your website. Plus, you can use it to schedule news posts and to define certain content page designs. After all, the corporate design of your brand should be reflected on your website, as it ensures a harmonious overall look as well as good readability and an accurate representation of your company values.
Make sure that …
- the individual pages have a uniform design.
- your headlines are properly formatted.
- your URLs are all structured consistently (regarding upper and lower-case spelling).
- you draw up a plan of which pages you would later like to cross-link.
Slow-loading pages
Not so long ago, you had to wait a few moments for every interaction on your PC or on the web. Nowadays, people lose patience after only a few seconds of loading time. If your website takes too long to deliver on a desired interaction, you risk users clicking off.
If your website takes too long to load, it could be due to an excessive amount of data on a certain page. For instance, high-resolution images, autoplay videos, various plug-ins or sophisticated animations can all have a negative impact on the load time of your website. Page speed also affects how well your website ranks on search engines.
That’s why you should use Analytics tools to regularly check your website, especially those pages with a high bounce rate. The bounce rate of a certain page is high even though your content is good? Then it might take too long for your page to load!
Half-hearted content management
Good content management takes time. If you only enter new content “in passing”, you are bound to make mistakes. Content management takes a structured, meticulous and focused way of working – especially if you deal with sensitive data.
Would you like to do the content management of your website yourself? Then you should keep the following things in mind:
- Plan enough time! Schedule enough time every week for your content management! Plan more time if you want or have to create new content pages.
- Familiarise yourself with the system! Many CMS providers offer free tutorials explaining important functions of their system, which can make your life significantly easier.
- Use an editorial plan (as outlined under Mistake No. 2)! At first sight, an editorial plan seems like a lot of work, but you will soon notice that it helps you work more efficiently.
- Keep an overview! Make sure that the backend of your website is tidy, for instance by using separate folders for media and teasers. This makes it easier for other people to find their way around the system if they have to fill in for you.
Not testing enough
Testing your website is another fairly time-consuming part of content management. Each time you publish new pages or delete old ones, you should test the respective pages of your website. Your website might look great on your desktop computer – but does it also work on smartphones or tablets, on larger or smaller screens and on notebooks? Plus, do you need redirects for the pages you deleted to prevent users from ending up on a “dead” page?
Before you publish a page, you should test the following:
- responsive design and functionality in different browsers: incl. dark mode and private mode
- links: internal and external links, links in texts and buttons
- captions: Are your copyright information, alt text and description complete?
- meta tags of your website: Use tools such as SEO META in 1 CLICK!
- if applicable: Does the language switch work on all pages?
- Avoid dead ends: Do your content pages provide a link at the end or are they dead ends?